Shipping policy

Order Processing Time

All orders are processed within 1–3 business days. Please note that processing time does not include shipping time. Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

Once your order has been processed, delivery typically takes 4–8 business days, depending on your country and city. Delivery times may vary due to customs, local carriers, or external factors beyond our control.

Shipping Locations

We currently ship to most European countries. If your location is not supported at checkout, please contact our customer support team for assistance.

Tracking Information
Once your order has been shipped, tracking information will be provided when available. Please note that tracking updates may take several days to appear depending on the carrier and shipping method.

Shipping Delays

While we strive to deliver all orders on time, occasional delays may occur due to high demand, weather conditions, customs inspections, or carrier issues. We appreciate your understanding in such cases.

Incorrect Address

Please ensure that your shipping address is correct and complete. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or does not arrive within the estimated delivery time, please contact us immediately. We will do our best to resolve the issue as quickly as possible.